Shipping & Delivery
Do you deliver across Singapore?
Yes, Chili Pili delivers to all addresses across Singapore. We offer fast and reliable delivery so your little one's outfit arrives on time for every celebration.
How long does delivery take?
Most orders arrive within 2 to 3 working days across Singapore. During busy festive weeks, please allow up to 4 working days. During festive seasons like Diwali and Eid, we recommend ordering early to ensure timely delivery.
Do you offer free shipping?
Yes! We offer free shipping on orders with 2 or more items, plus 5% off, and free shipping on any order over SGD 50. Other orders have a flat SGD 3.49 shipping fee. Orders with 3 or more items get 15% off with free shipping. Discounts are applied automatically at checkout.
Sizing & Fit
What sizes do you carry?
We carry sizes for children from 3 months to 16 years, from infants to teens, plus matching women's sizes S to XXL for mums. Each product page includes a detailed size chart to help you find the perfect fit.
How do I choose the right size for my child?
We recommend measuring your child's chest, waist, and height, then comparing with the size chart on each product page. If your child is between sizes, we suggest going one size up for a comfortable fit.
Do the outfits run true to size?
Yes, our outfits generally run true to Indian sizing. Most bottoms feature elasticated waistbands for a flexible and comfortable fit across a range of measurements.
Products & Fabrics
What fabrics do you use?
We use premium fabrics including pure cotton, silk, brocade silk, patola silk, cotton silk, chinon, butter crepe, and cotton blends. Our cotton outfits are especially suited for Singapore's tropical climate.
Are your outfits suitable for Singapore's weather?
Absolutely. Many of our outfits are made from breathable cotton and cotton blends, which are comfortable in warm and humid weather. Our silk and brocade sets are perfect for air-conditioned venues like wedding halls and temples.
What occasions are these outfits suitable for?
Our outfits are perfect for Diwali, Eid, Navratri, Ganesh Chaturthi, Raksha Bandhan, Janmashtami, Holi, Pongal, Onam, Indian weddings, birthday parties, cultural events, and temple visits.
Care & Maintenance
How should I wash these outfits?
Most of our outfits are recommended for dry-clean only to preserve the fabric quality, embroidery, and colours. Please check the care instructions on each product page for specific guidance.
Will the colours fade after washing?
We use high-quality fabrics with excellent colour retention. Following the recommended care instructions (dry-clean for embroidered and silk items) will keep your outfits looking vibrant for years.
Orders & Returns
Can I return or exchange an outfit?
Yes. You can exchange for another size within 7 days of receiving your order, as long as it's unused and in its original packaging. Exchanges are subject to stock, as most styles have one piece per size. Send it back yourself, or swap in person at Punggol: just WhatsApp us to arrange. Refunds are for damaged or defective items. Full policy. We're happy to assist with sizing exchanges to ensure your child gets the perfect fit.
How do I place an order?
Simply browse our collections at chilipili.sg, select your preferred outfit and size, add to cart, and checkout. Discounts are applied automatically. We accept all major payment methods.
Do you gift wrap orders?
Please mention any gift wrapping requests in the order notes at checkout and we will do our best to accommodate your request.
About Chili Pili
Where is Chili Pili based?
Chili Pili is based in Singapore. We are an online store specialising in premium Indian ethnic wear for children, serving families across Singapore.
Do you have a physical store?
We are currently an online-only store at chilipili.sg. This allows us to offer competitive prices on premium kids' ethnic wear with the convenience of home delivery across Singapore.
What age range do you cater to?
We cater to children from newborn to 16 years old. Our collections span infants (0-2 years), kids (3-8 years), tweens (9-12 years), and teens (12-16 years).